32 4) “Restmüll” general waste These collections are done from your house from large bins and the cost for collection is usually included in the “Neben- kosten” for your apartment. 5) “Altglas” glass waste is separated into white or colored glass and there are larger collection bins situated around the city or near supermarkets for this. Don’t forget to keep any bottles (plastic or glass) that have the “Pfand” label on them so that you can get the money back (see “Bottle return” above). 6) “Sperrmüll” - If you have a lot of larger furniture or old goods “Sperrmüll” that you need to get rid of, you can arrange for a pick-up from your doorstep. This is especially useful when moving out of an apartment. For all electronic goods, batteries, and paint there will probably be a special collection depot (“Wertstoffhof”) somewhere in your city where these can be safely disposed of. 5.17 DINING ETIQUETTE If you are invited to a German‘s house: • Punctuality indicates proper planning, so arrive on time and never arrive too early. • Never arrive more than 10 minutes later than invited without calling to explain you have been delayed. • It is polite to put your mobile phone on silent. • Bring a small gift, like a bottle of wine. 5.18 MEETING ETIQUETTE • Greetings are often rather formal, with the exception of good friends. • A quick, firm handshake with a straight look into the eyes is the traditional greeting. The other hands should be taken out of the pocket. Additionally, a handshake may be accompanied with a slight bow. Reciprocating the nod is a good way to make a good impression. • Titles are very important and denote respect. Use a person‘s (academic) title and their surname until invited to use their first name. You should say Herr or Frau and the person‘s title and their surname. Always address people with the formal “Sie” and surname instead of the personal “Du” and first name, unless you are offered a “Du”. • In general, wait for your host or hostess to introduce you to a group. • When entering a room, shake hands with everyone individually, including children. A weak handshake gives others the impression that you are insecure and not convinced of your abilities. For this reason, always shake hands firmly, without squeezing, and without holding on to the other‘s hand for too long or too short. A firm handshake sends a message of trust, frankness, sincerity, consideration and honesty. You may find that German people are more direct than what you are used to. Meetings and business are usually direct and to the point, but not unfriendly. Some links concerning this topic (from a British perspective): http://www.bbc.co.uk/news/world-europe-13545386 http://tweds7.wordpress.com/2012/12/12/german-direct- ness-v-british-politeness/ 5.19 SMOKING RULES Germany has one of the highest smoking rates and some of the most liberal smoking laws in Europe. Cigarettes and